Responsible Gaming

When you start betting on sports and playing casino games, it is important to understand that responsible gaming is an important part of our customer service policy. At 1Win, we pay close attention to issues that may arise as a result of gambling addiction. We consider it our duty to protect players from excessive gambling and to prevent minors from participating in gambling. Our goal is to provide services that are as easy to use and functional as possible, making them ideal for a fun time. However, while gambling can be an exciting hobby, it may become a problem for some players. Our company fully adheres to and complies with globally recognized principles of responsible gaming and does everything possible to ensure that our customers can enjoy safe and exciting gaming without losing control.

Keeping of Control

Gambling at a bookmaker’s office is primarily a form of entertainment and a way to enjoy your free time while supporting your favorite team and socializing with other players. However, while enjoying the game and watching the matches, it is important to remember the need for a cautious approach. Every bettor should keep the following in mind:

  • Gambling is for leisure, not for making money, so it is important to use common sense;
  • If you lose, don’t try to win back your losses right away-there will always be another chance to win;
  • Only start playing with the amount of money you can afford to lose;
  • Be sure to keep track of the time and money you spend on gambling.

Prevention of the Gaming Addiction

Most people gamble just for fun, but there’s a small number of players who have a gambling addiction. Research shows that only a small number of adults have a gambling problem. We pay close attention to this issue and advise gambling participants to always remember that:

  • Gaming is based on the law of probability, so there are no “formulas” or “systems” that guarantee a win;
  • Desire to play should come solely from you;
  • Gambling is entertainment, it is not a way to get rich quickly or pay off debts;
  • Pay attention to the amount of money you spend on gambling;
  • Make sure you understand the rules of the games you play.

Sports betting and casinos can be so addictive that you can become dependent on them. It is important to recognize this line in time. There are a number of signs that can indicate that bettors are starting to have problems. There are 10 simple but important questions that you should answer honestly. If the answer to at least 5 of them is yes, there is a high probability that you already have a gambling addiction. How serious is your level of involvement in gambling? Are you constantly increasing your bets? Are there situations when you have to borrow money? Do you spend more time than planned? Do frequent visits to the bookmaker’s office negatively affect your reputation? Does it irritate or disappoint you when you can’t participate in betting? Are you using gambling as a way to escape your problems? Do you often have to win back your losses? Have you attempted to control the amount you bet or the time you spend at gambling establishments, but to no avail? Do you conceal your passion for gambling from your relatives? For a more detailed assessment, we recommend that you complete a self-assessment at https://gamblersanonymous.org/20-questions/.

Tips for Controlling Gambling

  • Set a time limit for yourself in advance for how long you will spend at the bookmaker’s office;
  • Determine the maximum amount you are willing to lose and do not exceed it. Never borrow money for gambling;
  • Try to take up a new hobby and balance it with gambling;
  • Do not visit casinos when you are in a bad mood, feeling depressed, or irritated.

Self-Exclusion From the Game

The self-exclusion stage is available to every user. This feature gives customers the opportunity to suspend their interaction with the casino and take a break from gambling. This reduces the risk of negative behavior and provides access to support resources, promoting responsible gambling and well-being. To activate the self-exclusion feature, simply contact 1Win support. Any such request takes effect immediately, giving you the opportunity to take a break. You will only be able to use the services again after the set period has expired. Self-exclusion is valid for a period of at least 1 year and cannot be canceled before the end of the set period. If you request permanent closure, we will fulfill this request under any conditions, and reopening will not be permitted. For the duration of your self-exclusion, only funds that were in your account prior to your self-exclusion request will be available for withdrawal. You are also strongly advised to self-exclude from any other gambling sites to ensure maximum control over your gambling behavior and prevent further harm.

Find Further Support Online

There are some other charities and associations that can provide help and advice:

Updated: